New Orleans Airport | Louis Armstrong New Orleans Airport (MSY) Arrivals (MSY)

Flight Arrivals at New Orleans Airport | Louis Armstrong New Orleans Airport (MSY)

When arriving at New Orleans International Airport (MSY) please make sure to collect your luggage from the baggage claim area before proceeding to exit the area.

WiFi at New Orleans International Airport

The airport provides WiFi access to all visitors through Boingo and the network “#MSY-FI” with up 5MPS of free data, but there are also options to purchase larger amounts of data.

Smoking at New Orleans International Airport

Smoking within the areas of the airport’s terminal is prohibited by state law. There are dedicated smoking areas located outside the terminal. It is not allowed to smoke in front of the terminal’s entrances or exits.

Transfers at New Orleans International Airport

Rental Cars – A Consolidated Car Rental Facility is located approximately 15-20 minutes from the airport with the MSY Car Rental Shuttle service provided for the transfer between the terminal and the facility. All the rental car companies that provide services at the airport are located here. Shuttles leave approximately every 5 minutes from in front of the Long Term Parking Garage adjacent to the terminal. Exit the terminal from the Baggage Claim area on Level 1. See and compare all rental car companies at New Orleans Airport.

Buses – Two public bus transport providers offer their services at the airport, JET and RTA.

JET (Jefferson Transit Authority) provides route Veterans (E1) between the airport and central New Orleans with stops along the way.

RTA (Regional Transit Authority) provides route Airport Express (202) between the airport and central New Orleans, also with stops along the way.

The two route travel different routes and both routes take approximately 50 minutes one way. More information about bus services to and from New Orleans Airport.

Taxis – Taxis are found outside the Arrivals area of the terminal. A journey to the CBD (Central Business District) or the French Quarter (west of Elysian Field) will cost $36 for up to two passengers and for three or more passengers the fare is $15 per person. The journey will take approximately 25 minutes depending on traffic and the exact location of the destination. More details about taxis to and from New Orleans Airport.

Airport Shuttles – Walk-up shuttle transfers are available from the airport. Tickets are purchased at the counter between Doors 3 and 4 on Level 1, Baggage Claim. The fare is $24 per person for a one-way trip including up to three bags, and $44 per person for a round-trip including up to three bags. Additional bags might be subject to additional charges.

Hotel Shuttles – Hotels that offer an airport shuttle service to their guests collect the traveler in the Ground Transportation Center located outside Level 1, Baggage Claim, through Doors 1 through 5. Need to book a hotel? See a range of hotels near New Orleans Airport.

Ride Shares – Ride Share app companies collect their customers from the middle curb outside Doors 7-11 on Level 1, Baggage Claim. After the ride has been requested through the chosen company’s application travelers join the company’s queue to wait for their turn.

Pet Relief Areas at New Orleans International Airport

A Pet Relief Area is located outside on Level 1 between the terminal and the Short Term Parking Garage. After exiting through Door 5, turn right. There is also a Pet Relief Area located near Shake Shack on the airside.

Changing Tables at New Orleans International Airport

On the landside there are restrooms for family/companion care located to the right of the screening checkpoint on Level 2, and on the airside near Shake Shack.

Police Station at New Orleans International Airport

The Airport Police Station has its location near Leah’s Kitchen on landside on Level 2.

Mother’s Rooms at New Orleans International Airport

Mother’s Rooms are available on airside, one in each concourse. These are rooms for nursing mothers that have comfortable seating, a changing table, an end table and electric outlets in convenient locations.

Wheelchair Assistance at New Orleans International Airport

Wheelchair Assistance is requested through the airlines with advance requests. Most airlines require the request at least 48 hours before the scheduled departure time of the flight.

ATMs at New Orleans International Airport

ATM/cash machines are located throughout the airport’s terminal, on both landside and airside.

Lost and Found Office at New Orleans International Airport

The Lost and Found Office is located near Bag Belt 6 in the Baggage Claim area on Level 1. It is open on weekdays from 8 AM until 5 PM.

Food and Beverage at New Orleans International Airport

There are vending machines available in the Arrivals area of the terminal, which is located on Level 1. There are a variety of establishments located on the airside.

Shopping at New Orleans International Airport

There is a Parish Provisions located in the Arrivals area. Many shopping establishments can be found on the airside.

Smarte Carts at New Orleans International Airport

Smarte Carts can be found in the Arrivals area of the airport. Charges may apply.